Effective Date 5-5-2020
We hope the following statement about the information we collect will help you understand how we collect, use and safeguard the personal information provided to us on the Site and through the Services by the users of the Site and Services (such user sometimes referred to in this Policy as “you” or “yours”).
A Special Note for International Visitors to our Site: Much of our computer systems are currently based in the United States, so your personally identifiable information will be processed by us in the United States, where data protection and privacy regulations may be different than other parts of the world, such as the European Union. If you create an online account on this Site or use the Services as a visitor from outside the United States, you are agreeing to the terms of this Policy and our Terms of Service and you will have consented to the transfer and processing of all such information in the United States, which may not offer an equivalent level of protection of that in the European Union or certain other countries.
This Policy provides the following information:
VISITING THE SITE
You can view many portions of the Site anonymously and without creating an account. In this case, we may collect anonymous information (i.e., information that cannot, separately or combined, be used to personally identify you) about your visit as set forth below. If you submit a request for further information about any Services, register for or use any Services, or purchase products from us via the Site, you may provide certain personally identifiable information, which we may collect. Additional details on the specific information we collect and how we use the information is provided below.
COLLECTION AND USE OF ANONYMOUS INFORMATION
When you visit the Site anonymously (i.e., without logging in), we may automatically collect anonymous information about your visit that will not be used to personally identify you. This information may include, but is not limited to, your IP address, operating system, client type, whether you came to our Site from one of our advertisers, whether you have previously visited our Site, how long you stayed on our Site, what you viewed on our Site and browser type and version. This information is used for administrative purposes, such as to generate usage statistics, to help diagnose problems with our server, to administer the Site, and to ensure that the Site and Service are accessible to the widest possible audience. Information collected while using the Site anonymously is never tied to a user account or otherwise associated with the identity of a user.
We may also track and analyze non-identifying and aggregate usage and volume statistical information from all Site and Services users (collectively, all of the foregoing, the “Aggregate Information”). The Aggregate Information is used to help us diagnose technical problems, administer the Site and Services, and improve our offerings and marketing. The Aggregate Information is never linked or otherwise associated with any personally identifiable information that we may collect.
Collection at Sign Up
An account may be required to access and use the Services or certain areas of the Site and to purchase products via the Site. To create an account, you will be asked to provide personally identifiable information about yourself, including, without limitation, your name, address, telephone number and e-mail address. This information is associated with your account. You will also be required to use a username and password to help restrict access to your account.
We use your personal information to create your account, administer the Site, identify account holders, provide you access to your account, process your orders and provide customer services to you with respect to such orders, provide you the Services, send you important communications and as otherwise described below.
Collection at Payment:
Depending on your payment method, we may collect your credit card information, other payment account/method information or other specific information about you or your payment account that is necessary to process your payments. We will store your payment account data for use with respect to future purchases only if you authorize us to. You may add, update, or delete your payment information in your account settings.
Other Uses of Your Personal Information:
We may use your personal information to periodically send information that we think you might find of interest from our company or our affiliates such as coupons, bonuses, new products and services, special offers, company news or other important product information.
You always have the option to opt out of our internal marketing communications by indicating your preference in your account settings. Please note that opting out of receiving these communications will not remove your personal information from our files and we will still contact you as necessary to fulfill your orders and provide any applicable Services at your request.
We do not sell, share, or rent your personal information to third parties for purposes other than as discussed below. We will only provide your personal information:
PROTECTION OF YOUR PERSONAL INFORMATION
We take your privacy and the protection of your personal information very seriously. While no service provider can guarantee absolute security when communicating over the internet or wireless networks, we are committed to taking steps to help secure any personal information that may be in our possession. For example, we use electronic security measures, including encryption, passwords, and SSL network connections, all of which are reasonably designed to help protect your personal information from unauthorized access or disclosure, consistent with industry standards
You are solely responsible for maintaining the secrecy of any password used to log in, if any, and you should always be mindful and responsible whenever disclosing information online that the information is potentially accessible to the public, and consequently, could be collected and used by others without your consent.
FINANCIAL INFORMATION FOR CREDIT CARD TRANSACTIONS
We charge for all our products in advance and accept payment via credit card and other payment methods that are posted on our checkout page. We use a third party to process each credit card transaction. All credit card transactions are processed over a network secured using an encryption protocol, such as SSL or 3DES. In addition, we use a secure SSL connection to receive your payment information online. If you authorize us to, we retain credit card information, with the exception of CVV codes, for the purpose of processing automatically reoccurring payments and to make future payments more convenient. We store credit card information on a secure server, which is not connected to a public network. We only display the last four digits of your credit card number when confirming an order. Depending on your user preferences, we may send you an email at the address specific in your account settings in certain circumstances, such as if your credit card has been declined.
By submitting or posting information, materials or content via the Site or the Services, you agree that we can further distribute such content as described in the Terms under “Submissions.” You agree that you have no expectation of or right to privacy with respect to such Submissions, except for any limits on our ability to use or distribute such content as set forth in the Terms. The terms of this paragraph does not apply to personal information you submit to us via the Site or the Services.
As addressed in the federal Children's Online Privacy Protection Act (COPPA) and associated rules, we do not knowingly collect or maintain any personal information from anyone under the age of 13. FURTHER, BY PLACING AN ORDER FOR ANY PRODUCTS OR USING THE SERVICES, YOU ARE ATTESTING THAT YOU ARE 18 YEARS OF AGE OR OLDER.
We encourage parents and guardians to take an active role in their children's online activities and interests. If you are a parent or guardian and you believe that your child has provided personally identifiable information on our Site, please contact us so that we can delete the child's information.